Welcome to *Al Hamd Rugs*. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

These Terms & Conditions govern your use of the Al Hamd Rugs website and the purchase of products from our store. By using our website, you accept these terms in full.

2. Products

Al Hamd Rugs specializes in handmade rugs, runners, cushion covers, and related home décor products.
Due to the handmade nature of our products:

• Slight variations in size, color, texture, and design may occur.
• Product images are provided for reference purposes and may vary slightly from the actual product due to screen settings and lighting conditions.

3. Pricing and Payments

• All prices are displayed in the applicable currency on the website.
• We reserve the right to modify prices at any time without prior notice.
• Full payment must be received before an order is processed and shipped.
• We use secure third-party payment providers to process transactions.

4. Custom Orders

• Custom-made and personalized products are manufactured according to customer specifications.
• Once production has started, custom orders cannot be canceled, returned, or refunded unless they arrive damaged or defective.

5. Shipping and Delivery

• Delivery times are estimates and may vary depending on destination, customs clearance, weather conditions, or courier delays.
• Al Hamd Rugs is not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control.
• Customers are responsible for any import duties, taxes, or customs fees applicable in their country.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy. Please review the policy available on our website before placing an order.

7. Intellectual Property

All content on this website, including but not limited to:

• Product photographs
• Designs
• Logos
• Graphics
• Text content

is the property of Al Hamd Rugs and may not be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

Al Hamd Rugs shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid by the customer for the purchased product.

9. User Responsibilities

By using this website, you agree:

• To provide accurate and complete information.
• Not to use the website for unlawful purposes.
• Not to interfere with the security or functionality of the website.

10. Privacy

Your use of this website is also governed by our Privacy Policy. We respect your privacy and are committed to protecting your personal information.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective immediately upon posting on the website.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Agra, Uttar Pradesh, India.

Contact Us

*Al Hamd Rugs*
Agra, Uttar Pradesh, India
Email: [info@alhamdrugs.com](mailto:info@alhamdrugs.com)
Phone/WhatsApp: +91 8923253945

If you have any questions regarding these Terms & Conditions, please contact us before placing an order.